Looking to provide better, faster, and more efficient care?
PEPA provides strong leadership, uniquely incentivized physician teams and the advanced resources necessary to fuel a high-performing emergency department.
What we do
Hospitals face unique emergency department challenges, and PEPA provides solutions specifically designed to address evolving clinical and business needs.
We offer data-driven management, true physician leadership and real expertise in emergency department services — exploring the complete extent of the efficiency process. Our process improvement strategies are based on proven lean methodologies and transparent, collaborative relationships with hospitals and physicians. Our services aim to enhance patient satisfaction by making visits better, faster and more efficient.
Our goal is to remain small and focused, allowing us to provide tailored services to EDs and work hand-in-hand with staff to drive metrics.
Data-driven management
We offer data-driven management and real expertise in emergency department services.
Streamline processes
We explore the complete extent of the efficiency process. Our process improvement strategies are based on lean proven methodologies and fully transparent collaborative relationships with hospitals and physicians.
Increase yield
Our data-driven process improvement strategies help us increase yield in a jarring healthcare industry.
Save time
Our services aim to enhance the patient experience by making visits better, faster and more efficient.
How we do it
In many cases, we offer a physician partnership model which enables us to accomplish several goals. First, the establishment of an engaged core physician group and consistent staffing. Second, the implementation of interdepartmental, collaborative meetings centered around process improvement. Third, the delivery of quality care and a premier patient experience. Our end game is to attract physicians who will support the management and continuous improvement of the department.
Why we do it
We believe that every team member should feel proud to bring a family member to each of the emergency departments we serve.
Our skills
Working as a unit
As a boutique company, PEPA has the ability to meet consistently with physicians and hospital management to maximize the alignment of all parties. Key performance and quality indicators are determined with the expectation to exceed all metrics.
Working with data
PEPA’s data-mining implementation offers the facility a wealth of information. Together, PEPA and the hospital determine the metrics of interest and create, maintain and share dashboards with hospital management. PEPA’s ability to make the data as rich as needed allows the hospital to select as much information as required on a continual basis.
Our analytics platform provides the data needed to streamline processes and drive interdepartmental collaboration.
Working hand-in-hand
PEPA’s management works within the facility to refine all processes. Whether fine-tuning the staffing schedule or making changes to the patient flow model, the group is always part of the decision-making process. Because of our compartmentalization, we can react and make changes rapidly.
Working from experience
PEPA’s executive team brings years of expertise to the table. Because of our wealth of ED management experience, traditional roadblocks to success have already been identified and alleviated before the start of a new contract.
Our values
The way we work is determined by our values, providing a framework that all of our stakeholders understand and respect. We actively encourage openness and make ourselves available to employees so they may discuss any issues.